Refund Policy

Overview

We want you to be completely satisfied with TapFindMe. If you are not happy with your purchase, we offer a straightforward refund process through our payment provider, Paddle.

Paddle is Our Merchant of Record

All payments for TapFindMe are processed by Paddle.com, who acts as the Merchant of Record for all transactions. This means Paddle handles all billing, invoicing, and refund requests on our behalf. Your card statement will show a charge from Paddle.

30-Day Refund Window

You may request a full refund within 30 days of your initial purchase or subscription renewal. After 30 days, refunds are granted at our discretion based on the circumstances.

Eligibility

• First-time subscribers requesting a refund within 30 days of signup
• Users who experienced a technical issue that prevented them from using the service
• Accidental duplicate charges or billing errors

How to Request a Refund

To request a refund, please contact us at the email below with your order details. We will process your request through Paddle within 1-3 business days. Refunds are returned to your original payment method.

EU Consumer Rights

If you are located in the European Union, you have the right to withdraw from a digital service purchase within 14 days under the EU Consumer Rights Directive, unless you have already started using the service. By using TapFindMe after signup, you acknowledge that the service has begun and the 14-day right of withdrawal may no longer apply.